Need Customisation?
Customized Fitting Instructions
After placing your order for a customized fitting, please send us your Order Number and size details via email or WhatsApp.
Your Order Number:
Measurements Needed:
- Bust:
- Waist:
- Hips:
- Thighs:
- Length of Kurta:
- Length of Pants:
Please ensure the above details are accurate, as our custom-tailored outfits are made with some margins and are non-returnable and non-refundable.
Send your information to:
Email: Roopbyrania@gmail.com
WhatsApp: +91 9999417411
Thank you!
Customisation
We offer customization to create a personalized, tailor-made look just for you. Please be aware that customization may result in slightly longer production times.
Kindly provide your order number, shipping address, and accurate measurements via email or WhatsApp.
As each order is tailored to your specific measurements, we regret to inform you that we cannot accept returns or offer refunds.
Shipping
We provide complimentary shipping for orders within India.
International shipping fees are determined by the total product weight and the delivery location. Delivery timeline is approximately 3-4 weeks. Any custom charges have to be borne by the customer. Unfortunately international orders are not eligible for returns or exchanges.
Dispatch time: Approximately 10-12 days for customised outfits.
Return and refund
Due to the customization of our clothing, we regret that we cannot accept returns or provide refunds.
In case of cancellation, please mail us within 12 hours of placing the order. Cancellations after this period would be contingent on the status of the order. A credit note of the full order value will be mailed to you, with a validity period of six months. As a policy, we do not offer cash refunds.
Please reach out via email or WhatsApp if you have any questions or concerns.